What would it take to manage your SAP transports in an integrated/agile way?

This entry is the second part on the subject, starting with the rationale, and ending with an user guide.

Why would you manage your SAP transports in an integrated/agile way?

This entry is the first out of three on this subject, continuing with the specification and ending with the user guide.

With the release of an app that allows you to manage your change transports directly from Freshservice, we have a great opportunity to discuss the reasons you probably want to integrate your SAP transports with your ITSM tool.